This Privacy Policy explains how personal information may be collected, used, stored and protected when you create a Quatro Casino account, use casino services, make payments or contact support.
Personal Information We May Collect
Account and Identity Details
Account information can include:
the name and birth date on the account
your email address and login information
your residential address
papers supplied for identity checks
Payment Information
When you make a deposit or request a cashout, we may process payment method details, transaction amounts, dates, currencies and payment references. Proof of payment ownership can also be requested during verification.
Casino and Account Activity
We may record gameplay, bonus use, Casino Rewards activity, account sessions and support interactions connected to your account.
How Personal Information Is Used
That information lets us:
get the account opened and keep it live
move money in and out
provide games, bonuses and loyalty features
finish identity and payment checks
come back to you on support tickets
protect accounts from fraud, misuse or unauthorised access
Cookies and What Sits Alongside Them
Cookies and similar technologies may be used to maintain sessions, remember preferences, support security and improve website operation.
Service Providers
Information may be shared with service providers where this is necessary to operate the casino or complete a requested service. These can include payment processors, identity-verification services, hosting providers, game suppliers, security services and customer support providers.
Data Security
Quatro Casino uses 128-bit SSL encryption to protect information transmitted between supported browsers and the casino platform.
Data Retention
Data stays only while it is genuinely needed — running the account, settling payments, completing checks, keeping the platform secure, resolving disputes and meeting record-keeping duties.
Your Privacy Choices
Depending on the circumstances, you may be able to request access to information linked to your account, ask for inaccurate details to be corrected, raise a privacy concern or opt out of promotional communications.
Players Under the Legal Gambling Age
Quatro Casino is not intended for anyone below the legal gambling age that applies in their location. Age and identity checks can be required as part of account verification.
Privacy Questions
Anything you want to raise about the data behind your Quatro Casino account goes to support: round-the-clock chat, or support@crhelpdesk.com.